Sign up to view your water account on-line

If a water utility customer wants to setup an account to view their water bills they need to go to this website:

https://westunion.authoritypay.com

If this is their first visit to this address, the customer will need to create an on-line account  (they click on the link on the right side)

To create an account, the customer will need their account number and CID number both of which are on their water bill.

The customer will enter their e-mail address and create a password for logging in to see their information.  An confirmation e-mail will be sent to verify the information.  After that, the customer can log-in to view their information.

If the customer has multiple service locations, but different customer numbers they should contact the water office so that we can consolidate the owner information into a single account.

Customers need to understand that at this time, they cannot make payments on-line, although we plan to make that available in the future.